Privacy Policy
Last updated: November 9, 2026
StreamSnack (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact details such as your name and email address, so we can deliver your order and support you.
- Order details such as the products you buy and your order history.
- Payment information is processed securely by our payment provider (such as Stripe). We do not store your full card number.
- Chat and support messages you send us through live chat, email or WhatsApp.
- Technical data such as your IP address, browser type and pages visited, collected through cookies and analytics.
How We Use Your Information
- To process and deliver your orders.
- To provide customer support.
- To prevent fraud and keep our store secure.
- To send order updates and, if you opt in, offers and news. You can unsubscribe at any time.
- To improve our website and services.
Sharing Your Information
We do not sell your personal information. We only share it with trusted service providers who help us run our store (for example payment processing, email delivery, live chat and hosting), or when required by law.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can disable cookies in your browser, but some features may not work properly.
Data Retention & Security
We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable technical measures to protect it.
Your Rights
Depending on where you live (including California under the CCPA), you may have the right to access, correct or delete your personal information. To make a request, contact us at support@streamsnack.com.
Children
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
Contact Us
Questions about this policy? Email us at support@streamsnack.com.